FIND Innovation Labs is a Vancouver, BC based technology company using powerful proprietary AI and machine learning to empower personalized shopping experiences for brick-and-mortar retailers in the apparel, accessory and lifestyle industries.

FIND extends the reach of retailers with a custom branded mobile loyalty program that captures and analyses data so that retailers can create personalized experiences and deliver them directly to shoppers via their website, email and mobile application.

The company has raised over $2M in funding and is honoured to have two investors, Mr. Haig Farris and Mr. Chen Fong, both of which have been awarded the Order of Canada for their work to support the high-tech startup community in Canada.


Bringing the power online retailers have to personalize the shopper experience, to brick and mortar retailers.


The FIND retail suite offers brick-and-mortar retailers a modern personalized shopper engagement program. The program captures and connects all transactonal SKU-level data with each shopper that makes a purchase in a brick-and-mortar retail location. FIND’s proprietary machine learning algorithms analyze the data and create personalized recommendations for each shopper, or segment of shoppers on both and item and product category level. Retailers can then send personalized communications to each shopper or group of shoppers via email, their website or the FIND mobile application. The FIND retail suite offers an integrated loyalty, personalized segmentation, clienteling, custom branded mobile application and online control portal that provides controls and further enables merchants to send offers, news and e-receipts to shoppers.


Industry’s first AI and machine learning retail suite that uses personalized contents to optimize inventory turns, reduce markdown.

Shop.org, Las Vegas, NV – September 12, 2018

FIND Innovation Labs Inc., today announced the launch of FIND Turns™, the latest addition to the FIND Retail Suite™ which utilizes proprietary AI technology to curate personalized content enabling brick and mortar retailers to connect the most relevant shoppers to each item in stock.


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